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  Job Details  
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Company : Aspex Recruitment
Job Title : Spanish Customer Service NIGHT SHIFT
Job Category / Job SubCategory : Travel & Tourism / Customer Service
Job Reference : ESP/EV/CS/446/MNC
Job Description :
Spanish Reservations Agent Manchester City Centre up to £16,000

Due to ongoing expansion our client a leading provider of services in the travel industry has vacancies for an Evening Customer support person for their expanding Spanish division.

Attributes & Skills:

• Connects with the customer immediately
• Knowledge of the customers needs
• Has empathy for the customers situation
• Is able to communicate clearly, both written and orally
• Talks in a way the customer can understand
• Able to handle complaints
• Works accurately and with an eye for detail
• Handles in the best interest of both customer and the company
• Is able to use automated information systems to analyse the customers situation
• Suggest improvements to the various communications by the company (e.g. website, FAQ, etc)
• Has a pleasant, friendly style
• Is willing to build a long-term relationship with the customer
• Computer literate e mails etc

If this sounds like you please forward your CV in Word format via the link

Salary:

£13,500 - £16,000 + Excellent bonus potential ££££££££
City Centre location
Excellent working conditions
Evening shift pattern 11.00pm – 7.00am Sun-Thurs

Thank you
Aspex Recruitment
Skills (Years Experience) : Fluent Spanish
Good English
Customer Service
Call Centre
Language Requirements :
  • English-very good
  • Spanish-very good
Employment Type :
  • Permanent
Salary/Rate : From: 13500  To: 16000 £ GBP per year
 
Other Information
 
Min. Qualifications : Technical College
Min. Experience (Years) : 2
Job Location : Manchester - Greater Manchester - UK
Post Date : 25 Feb 2010
 
 
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